Rearranging or Cancelling Appointments
Please contact the practice as soon as possible and at least 24 hours prior to the appointment. Failure to do so can result in charges or removal from the practice list.
All patient data is held in the strictest confidence and in accordance with The Data Protection Act. If you wish to view data held about you please contact the practice
In the event of any member of staff being abused physically or verbally the person or persons responsible will be deregistered from the practice and prosecution may be sought.
Feedback and Complaints
We welcome all feedback and operate a full complaints procedure which you can download here. If you have any comments or wish to make a complaint please contact our reception team. If you are not satisfied with the response you may contact The Dental Complaints Service on 08456 120 540 for private treatment or Primary Care Organisation, Halesfield 6, Telford, TF7 4BF for NHS treatment.